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  Website  Imanez 2011-2019

Help & Information

Payments

1StopShops websites accept all major credit/debit cards.

To pay by cheque please send cheques made payable to Imanez Limited, along with your order and address details to:

1StopShops
8 Towerfield Road
Shoeburyness
Essex
SS3 9QE

Please note all items purchased will be dispatched on clearance of funds.

Delivery Policy

We aim to fully deliver all customer orders within 3 days of receipt of payment, however during busier periods some orders may take up to 7 working days. Should there be a difficulty in achieving the above, we will e-mail you as soon as we find out.

Postage & packaging is charged at 3.00 for orders to the UK. Unfortunately we currently do not ship orders overseas.

To telephone us, call +44 (0)1702 291127
Our hours of business are 9am - 5pm GMT Monday to Friday (excluding national holidays)
Please note: Telephone number is registered with TPS and must not be used for marketing purposes. Violators of this poliy WILL be reported to the TPS.

Returns Policy

If you are unhappy with your purchase, we will provide a refund to the value of the items purchased once returned to us. We cannot be responsible for items lost in the post when returning them to us, so please ensure to send returns via Recorded delivery or similar to enable you to track the return. Our returns address is as above. Your statutory rights are not affected.

Company Information

1StopMugShop is a division of Imanez Limited, company registration number 7512588. VAT registration number GB106 3509 42